One example of such an improvement is our Residential Property Management team’s recent rollout of our new Resident Passport system. As of the first of June, we’ve replaced our outdated resident software system with a more user-friendly program that will benefit both our residents and employees. Resident Passport is a convenient tool that can be used to review balance ledgers, manage monthly rent payments, make maintenance requests, and receive community updates. It is a robust and intuitive software system that will equip us to better serve and meet the needs our Apartment and Townhome community residents.
Our partner throughout this launch process, as well as moving forward, has become the gold standard in property management software development. We’re confident that the leadership, experience, and service that they bring to the table will have an immediate impact on our residents and put us in a position to adapt and grow as technology continues to advance.
If you’re a resident at a Lloyd Companies property and you’ve yet to create your Resident Passport account, it’s easy! Just follow these simple steps.
2—Click the green ‘LOGIN’ button.
3—Use the pop-up box to select your property and click ‘LOGIN.’
4—On the next page, above the park bench in the upper right-hand corner, click ‘Register Now!’
5—Enter the email address you have on file with your leasing office and click ‘Get Started.’
6—You will be sent an email. Open it and click the button to register.
You will be directed to a new page.
7—Follow the prompt and enter the last four digits of your Social Security Number or your birthday in the box provided.
If the box asks for a pin number, please contact your property manager.
8—You will be asked to create a new password.
9—Enter and verify your new password and click the button to continue.
YOU’RE ALL SET!
Click the pay rent button to set up recurring or one-time payments.
Click around and explore the features of your new Resident Passport.